Clancy and Triado taking client satisfaction seriously
Already a Doyle’s Guide Leading Law Firm in Victoria, Clancy and Triado have taken the next step in ensuring they are doing everything possible to meet the individual needs of their clients by successfully implementing client satisfaction measurement with independent client survey firm Client Culture.
The firm is committed to touching base with all clients who have recently concluded their family law proceedings to see how well the firm has gone in meeting their needs. The process also helps identify opportunities to continually improve and refine its service.
According to the Managing Director of Client Culture, Greg Tilse, “Just having a process like this shows how committed Clancy and Triado are to providing the best service possible for their clients, but their impressive scores show clearly what a great job they are doing in meeting the expectations of its clients.”