Prove your value

With our independent service people can trust your survey results. Share them to grow your business.

Share links on your blogs and other marketing materials and events to the LinkedIn networks of your senior team. This provides valuable social proof of your service excellence, reducing the risk of making a referral. 

Increase referrals

What do clients or patients tell friends and colleagues about your service? How much is positive? How much is damaging your reputation?

Listening to clients, patients and referrers equips you to better deliver a truly valued service; naturally increasing satisfaction and positive word-of-mouth.

 

Improve retention

Save vulnerable relationships. According to an Association of Corporate Counsel survey, 34% of clients said that they had terminated a relationship in 2017 for failing to meet expectations.

How well do you understand the experience of those your serve? Who is vulnerable to switching?

Don't wait until it's too late – regular feedback can save relationships. 

Client Culture Score.png